Burns: First Aid and When to Go to the ER
Cool the burn under cool or lukewarm running tap water for a full 20 minutes, remove rings and jewellery, then cover it loosely with cling film. No ice, toothpaste, butter or yoghurt.
Go to the ER if the burn is larger than the injured person's palm, looks white, charred or leathery (even if it doesn't hurt), blisters on the face, hands, feet, genitals or over a joint, is chemical or electrical, or is a blistering burn on a young child. Call 911 for large burns, smoke inhalation, coughing, a hoarse voice or difficulty breathing, or if the person is drowsy or confused. Small, red, unblistered burns can usually be treated at home.
A pot of tea on the table, a child reaching for something, and then a scream. Or a quick brush against the hot surface of a heater on a winter night. In that moment most of us do what we saw our parents do: ice, toothpaste, yoghurt, or a handful of coffee grounds. The intention is good, but these remedies can make a burn deeper and more likely to get infected. The good news is that correct first aid is very simple, and the first 20 minutes are what changes the outcome most.
The burns we see most at home
- Scalds from hot liquids: tea, coffee, kettle water and soup. These are among the most common burns in young children, because a single cup of tea is enough to scald a large area of a child's thin skin.
- Contact burns: the surface or guard of a heater, the oven, an iron, a cooking pot.
- Hot water bottles: common in winter, and they can burn when they leak or burst, or cause slow burns when pressed against skin for a long time.
- Flame burns: a flare-up from a gas heater, or loose clothing that gets too close to a flame.
- Chemical and electrical burns: strong cleaning products, and exposed wires and sockets.
Burns first aid, step by step
- Stop the burning. Move the person away from the heat source. If clothing catches fire: stop, drop and roll, or smother the flames with a heavy blanket.
- Cool the burn for 20 minutes under cool or lukewarm running tap water. Not iced water. Use a timer. Cooling still helps if you start it up to three hours after the burn.
- Remove rings, watches, bracelets and clothing near the burn quickly, before swelling starts. But don't pull off anything stuck to the skin.
- Keep the person warm. Cool the burn, not the whole person — cover the rest of the body with a blanket, especially children, who get cold quickly.
- Cover with cling film, laid over the burn in a layer rather than wrapped tightly round a limb, or put a burned hand in a clean plastic bag. Don't use cotton wool or fluffy dressings that stick.
- Treat the pain with paracetamol or ibuprofen at the right dose for age, unless there's a reason you can't take them.
- Decide: home, urgent care or the ER? (See the sections below.)
What never to put on a burn
These remedies are common in homes across the region, and every one of them does more harm than good:
- Ice or iced water: narrows blood vessels and cuts blood flow to the injured skin, which can deepen the burn, and can make children dangerously cold.
- Toothpaste: feels cooling but traps heat, contains ingredients that can irritate the skin, and makes it harder for a doctor to see the burn.
- Butter, oil or ghee: fats hold heat in the skin and raise the risk of infection.
- Yoghurt, labneh, egg or honey: not sterile, and can carry germs into broken skin.
- Coffee grounds, flour, salt or tomato paste: they stick to the burn and have to be scrubbed off by the doctor, which is painful and delays treatment.
- Popping blisters or peeling skin: a blister is a natural sterile cover, and opening it exposes the wound to infection.
How bad is the burn? Depth and size
How serious a burn is depends on two things: how deep it is and how big it is. Its appearance can change over the first day or two, so a burn that looked superficial may turn out to be deeper.
| Depth | What it looks like | What to do |
|---|---|---|
| Superficial (first-degree) | Red, dry, painful, no blisters; blanches when pressed | Usually home care after cooling, unless large or in a baby |
| Partial-thickness (second-degree) | Blisters, red and moist or blotchy skin, very painful | See a doctor if larger than a coin, or on face, hands, feet, genitals, joints, or in a child; ER if larger than the palm |
| Full-thickness (third-degree) | White, brown, waxy, leathery or charred; may be painless | Emergency department, whatever the size; call 911 if large |
The palm rule for size
The injured person's own palm, including the fingers, is roughly 1% of their body surface area. Use their hand, not yours — a child's palm is smaller than an adult's, and so is their body. Any blistered or deeper burn larger than the injured person's palm needs the ER. In children especially, burns covering around 10% of the body or more (around 15% or more in adults) can cause serious fluid loss and shock, and are a reason to call 911.
When does a burn need the ER?
Call 911
- Large burns, or burns that go all the way round an arm, leg or the chest.
- Smoke inhalation, or a burn to the face with coughing, a hoarse voice, difficulty breathing, singed nasal hair or soot around the mouth and nose.
- A high-voltage electrical injury, or loss of consciousness after an electric shock.
- Drowsiness or confusion, or cold, pale skin with a fast pulse (signs of shock).
Go to the emergency department
- Any blistered or deeper burn larger than the injured person's palm.
- A white, brown, waxy, leathery or charred burn, however small, even if it doesn't hurt.
- A blistering burn on the face, hands, feet, genitals, or over a joint such as the knee or elbow.
- All chemical burns: rinse with plenty of running water and remove contaminated clothing while protecting your own hands, then go.
- All electrical burns, even if the skin looks almost normal, because damage can be internal and can affect heart rhythm. Switch off the power before touching the person.
- A blistering burn on a baby or young child, or any burn whose story doesn't match how it looks.
Urgent care or a doctor
- A small blistered burn (smaller than the palm) somewhere that isn't a sensitive area.
- A burn in someone over 60, pregnant, diabetic, or with weakened immunity or heart, lung or liver disease — even a small one.
- Signs of infection over the following days: spreading redness, increasing swelling or pain, pus, a bad smell, or a fever.
- A burn that isn't healing within about two weeks.
Urgent care sees walk-ins around the clock to assess, clean and dress a burn. Large or deep burns, and burns to sensitive areas, belong in the emergency department. If you're not sure which to choose, see our guide to ER vs urgent care.
Burns in children: why they are different
A child's skin is thinner than an adult's, so it burns deeper and faster at the same temperature. Their body is small, so one cup of tea can burn a large share of it, and they lose fluid and heat faster. That's why the threshold is lower for children: any blistering burn on a baby or young child deserves to be seen by a doctor the same day, and burns larger than their palm go to the ER. When cooling, cool only the burn and keep the child wrapped and warm.
Prevention in the kitchen and around the heater
- Keep teapots, coffee pots and hot cups away from the table edge, and avoid hanging tablecloths a child can pull.
- Don't hold a child while holding a hot drink.
- Turn pan handles inwards, and use the back burners.
- Keep the electric kettle's cord out of children's reach.
- Put a guard around the heater, and keep clothes, blankets and curtains away from it.
- Test bath water before putting a child in, and run the cold water first.
In winter a heater is a double hazard: burns, and carbon monoxide if it runs on gas or kerosene in a closed room. Read our guide to carbon monoxide poisoning symptoms from heaters. And if the injury is a deep or open cut rather than a burn, our guide on whether a cut needs stitches covers that.
Caring for a minor burn at home
- After cooling, keep the burn clean and covered with a non-stick dressing.
- Leave blisters intact.
- A plain, fragrance-free moisturiser can go on a superficial burn once it has fully cooled, to ease dryness and itching.
- Protect healed skin from the sun for several months, because it burns and discolours easily.
- Watch for signs of infection, and see a doctor if they appear.
Worried about a burn right now?
Start cooling the burn under running water for 20 minutes, and call 911 for large burns or breathing difficulty. Emergency Plus in Dabouq, Amman is open 24/7: an emergency department with board-certified emergency physicians in the building around the clock, walk-in urgent care with no appointment, and an Arabic- and English-speaking team.
Call us 24/7: +962 79 247 1313Sources
- NHS — Burns and Scalds
- Mayo Clinic — Burns: First Aid
- AAP / HealthyChildren.org — Treating and Preventing Burns
- World Health Organization — Burns
Medical disclaimer: This article is for general information only and is not a substitute for professional medical advice, diagnosis, or treatment. If you think you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately. Emergency Plus in Dabouq, Amman is open 24/7 — +962 79 247 1313.