UTI Symptoms: When to See a Doctor
See a doctor the same day for UTI symptoms if you're a man, pregnant, a child or over 65, or you have a fever, back pain under the ribs or blood in your pee.
Call 911 or go to the ER for confusion, severe drowsiness or difficulty speaking. Emergency Plus in Dabouq offers walk-in urgent care 24/7.
Urinary tract infections are one of the most common reasons to see a doctor, especially for women. As the weather cools in Amman, we feel less thirsty and drink less water through long workdays, so urine becomes more concentrated and infection more likely. Most cases are a simple bladder infection, but some reach the kidneys and need prompt treatment. This guide explains the symptoms, the difference between a bladder and a kidney infection, who needs to see a doctor, and what you can do at home.
What are the symptoms of a UTI?
According to the NHS, symptoms may include:
- Pain or a burning feeling when you pee.
- Needing to pee more often than usual, including at night, or suddenly and urgently.
- Pee that is cloudy, dark, smelly or has blood in it.
- Lower tummy pain, or pain in your back just under the ribs.
- A high temperature or feeling hot, cold and shivery, or a very low temperature below 36°C.
- Feeling tired or weak.
The NHS notes that dark or smelly pee on its own, with no other symptoms, may just mean you haven't been drinking enough. Children may instead have a high temperature, wet the bed or themselves, be sick, or be irritable and not feed or eat properly. In older, frail people or people with a urinary catheter, a UTI may show up as sudden confusion or agitation, leaking pee that is worse than usual, or new shivering.
What's the difference between cystitis and a kidney infection?
Cystitis (a bladder infection) is the most common and milder type. A kidney infection (pyelonephritis) can be serious if it isn't treated, because the NHS warns it can lead to sepsis.
| Cystitis (bladder) | Kidney infection | |
|---|---|---|
| Where the infection is | Bladder (lower urinary tract) | One or both kidneys (upper urinary tract) |
| Typical symptoms | Burning when peeing, needing to go often and urgently, cloudy or smelly pee | The same, plus feeling very unwell, aching muscles and flu-like symptoms |
| Temperature | Usually normal or slightly raised | High temperature, shivering or chills — or a very low temperature below 36°C |
| Where it hurts | Low in the tummy, above the pubic bone | In the back or side, just under the ribs |
| Sickness | Not usual | Feeling or being sick, sometimes diarrhoea |
| Where to go | Pharmacist advice or a doctor; same day if you're in a higher-risk group | Urgent care the same day; the ER if you're vomiting, very unwell or confused |
Severe pain that comes in waves in the side and spreads to the lower tummy or groin may be a kidney stone rather than an infection; read kidney stone symptoms and when to go to the ER. A stone with a fever is an emergency. If the pain is in your tummy and you're not sure of the cause, our guide to stomach pain and when to go to the ER can help.
Who should always see a doctor?
The NHS advises an urgent doctor's appointment if you think you, your child or someone you care for has a UTI and:
- You're a man, at any age.
- You're pregnant.
- It's a child aged 15 or younger.
- You're 65 or older.
- You have diabetes, a weakened immune system or use a urinary catheter.
- You keep getting UTIs (2 within 6 months, or 3 within 12 months).
- Symptoms get worse quickly or don't improve within 48 hours.
When should you come in for a UTI?
Call 911 for
- Confusion, severe drowsiness or difficulty speaking.
- Fever or shivering with cold, blotchy or very pale skin, very fast breathing, or fainting.
Go to the ER now
- Kidney infection signs with repeated vomiting so you can't keep fluids or tablets down.
- A high temperature and shivering with feeling very unwell, especially in pregnancy.
- You haven't peed all day.
- Severe pain in the side with a fever (possible stone with infection).
- A baby or young child with a fever who is drowsy or refusing feeds.
Urgent care or a doctor the same day
- UTI symptoms with a fever, chills, back pain under the ribs or blood in your pee.
- Any man, pregnant woman, child or person over 65 with UTI symptoms.
- An older person who has suddenly become confused or not their usual self, even without a fever.
- Symptoms that haven't improved within 48 hours, or came back after treatment.
Home care is usually fine
- A woman aged 16 to 64, not pregnant, with mild bladder symptoms only — burning and going often, with no fever or back pain. Ask a pharmacist for advice, and see a doctor if you're not better within 48 hours.
Can you treat a UTI at home?
You can ease symptoms at home, but home care doesn't replace a doctor if you have any of the signs in the lists above. Following the NHS:
- Drink enough fluids so your pee is pale throughout the day, and rest.
- Paracetamol up to 4 times a day for pain and fever, at the dose on the leaflet; liquid paracetamol for children, suited to their age.
- If you might have a kidney infection, don't take ibuprofen unless a doctor advises it, as it may raise the risk of kidney problems.
- Cut down on drinks that can irritate the bladder, such as fruit juice, coffee and alcohol.
- Don't hold your pee in, and try to empty your bladder fully.
What about cranberry? The NHS says cranberry products may help some people who aren't pregnant prevent UTIs, but there's no evidence they ease symptoms or treat an infection that has already started, so don't rely on them instead of treatment.
Can a pharmacist help, and who decides on antibiotics?
In the UK, the NHS lets pharmacists assess and treat uncomplicated UTIs in women aged 16 to 64 who aren't pregnant or breastfeeding, and a pharmacist in Jordan is also a good source of advice on easing symptoms. But the decision about antibiotics belongs to a doctor: the NHS says a doctor may do a urine test, suggest self-care and a painkiller, prescribe a short course of antibiotics, or ask you to wait 48 hours because some cases settle on their own. Using antibiotics you don't need, or stopping them early, adds to antibiotic resistance, and NICE guidance stresses prescribing them only when needed.
What happens when you come in?
The team checks your temperature, pulse and blood pressure, and the doctor asks about your symptoms and how long you've had them, pregnancy, medicines and past infections, then examines your tummy and sides. The doctor may request tests such as a urine or blood test from the on-site laboratory, or an ultrasound if needed, then decides whether you need antibiotics or arranges the next step. Urgent care sees walk-ins 24/7 with no appointment; for kidney infection signs with vomiting or feeling very unwell, come to the emergency department. If you also have a high temperature, our guide to when to go to urgent care for a fever helps you judge how serious it is.
UTI with fever or pain in your side?
It can be a sign of a kidney infection, so don't wait. For confusion or severe drowsiness, call 911. Emergency Plus in Dabouq, Amman is open 24/7: emergency and walk-in urgent care, with an Arabic and English speaking team.
Call us 24/7: +962 79 247 1313Sources
- NHS — Urinary tract infections (UTIs)
- NHS — Kidney infection
- NICE — Urinary tract infection (lower): antimicrobial prescribing (NG109)
- MedlinePlus — Urinary tract infections
- Cleveland Clinic — Urinary tract infections
Medical disclaimer: This article is for general information only and is not a substitute for professional medical advice, diagnosis, or treatment. If you think you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately. Emergency Plus in Dabouq, Amman is open 24/7 — +962 79 247 1313.